Support home

Ripple Learn Centre

Ripple (formerly Rppl) is the async-first operating system for teams that want fewer meetings and clearer outcomes. This site is your support hub—organized into three parts so you can move from mindset to mastery.

Browse by goal

Part 1 – Start here

Mindset + navigation: definitions, flipped meetings, onboarding steps, Channels, and Jams. Ideal for new teams and exec sponsors.

Part 2 – Deep workflows

Feature-level guides for Calls, Tasks, Notes, Analytics, Integrations, and Troubleshooting. Use when rolling Ripple into daily work.

Part 3 – Governance & support

Release updates, roadmap, security posture, use cases, and escalation paths for admins, legal, and enablement teams.

Admin

Billing, roles, and SSO controls live under Admin.

Trust

Security frameworks, privacy centers, and compliance evidence sit in Trust.

Company

Releases, roadmap updates, and playbooks live in Company.

Help

Need a human? Jump to Help for response times and escalation steps.

Summary

Ripple isn’t just a meeting tool—it’s the operating system for modern collaboration. With async Jams, contextual Tasks, searchable Notes, and AI-driven insights, teams escape chaotic calendars while keeping every decision traceable. Use this Help Centre as your self-serve guide: start with Jams and Channels, build into Tasks, measure progress via Analytics, and rely on Governance content to protect your data.

Need a human right now?

Note
  • Email support@ripple.team (24 h SLA for Pro, <4 h for Enterprise).
  • Use in-app chat or the Help Hub search inside Ripple.
  • Check #status for live incident comms and subscribe to alerts.