Channels & chat
TL;DR
Channels keep collaboration organized. Each channel bundles chat, Jams, Calls, Tasks, and Notes around one theme so context never fragments across tools.
Overview
Ripple channels merge the clarity of project rooms with the spontaneity of chat. They are flexible enough for conversation yet structured enough for long-running initiatives, with every Jam, Call, or Task automatically linked back to its originating channel.
In depth
Creating a channel
- Click + New Channel under the Collab panel.
- Name the channel (e.g.,
#marketing,#product-design). - Choose visibility: Public (org-wide) or Private (limited access). Permissions are shifting toward a granular model, so start with the minimum scope you need.
- Add a description and emoji, then invite teammates or share an access link.
Inside a channel
| Tab | Purpose |
|---|---|
| Chat | Real-time conversation with threads and replies. |
| Jams | Async meetings linked to this theme. |
| Calls | Live sessions with recordings, AI transcriptions, summaries, and minutes. |
| Tasks | Full list of actions generated within the channel. |
| Notes | Shared docs for plans, briefs, or decisions. |
Open any task, Jam, or Call to see its channel origin plus related context.
Collab + middle panel overview (Version 25 §4.2)
The Ripple Onboarding Guide’s section 4.2 (pp. 18–20) is the definitive map of how Channels surface in the middle panel:
- Channels dropdown (Section 4.2.2): Expands to My Jams, Channels, and Shared Jams lists, with an Add Channel (+) control at the bottom. Use it to quickly jump between owned work and cross-team spaces.
- Shared Jams rail (Section 4.2.3): Shows every Jam shared with you (or by you) so you can monitor work happening outside your primary channels.
- Direct Chats (Section 4.2.4): Keeps 1:1 or small-group threads adjacent to your project spaces—expand to reopen any conversation without leaving Collab.
Whenever you describe the Collab page or need to grab screenshots, anchor back to those sections so navigation guidance stays consistent with Version 25.
Threads & mentions
- Start a thread to keep discussions focused and reduce notification noise.
- Use
@mentionsfor direct nudges; everything rolls up into 🔔 Notifications. - Lean on AI unread summaries when you return after time away to catch up faster.
Best practices
- Use consistent naming (
#sales,#growth,#leadership) so search stays predictable. - Archive inactive channels each quarter to keep attention on active workstreams.
- Pin the most important Jam, Note, or Task to the top of the channel for quick onboarding.